Privacy Policy

Last updated: July 2026

1. Information We Collect

• Information you provide directly: name, phone number, preferred appointment date/time, and reason for visit, when you submit our appointment request form or contact us via WhatsApp, phone, or email.
• Information collected automatically: general technical data such as browser type, device type, and pages visited, collected through standard analytics tools (e.g., Google Analytics) to help us understand website usage.

2. How We Use Your Information

• To respond to appointment requests and enquiries
• To contact you regarding your appointment, by phone or WhatsApp
• To understand overall website usage and improve our content (in aggregate, non-identifiable form)

We do not sell, rent, or trade your personal information to any third party.

3. Cookies and Third-Party Tools

Our Website may use the following third-party tools, each governed by its own privacy policy:

• Google Analytics — to understand website traffic and usage patterns
• Google Maps — to display our clinic location
• WhatsApp Business — to allow you to message us directly

If we run Google Ads campaigns, we may use website visit data in aggregate form to measure ad performance. We do not use information about which specific health condition or service page a visitor viewed to create personalised advertising profiles or retarget individuals based on inferred health conditions, in line with Google's advertising policies for sensitive categories.

4. Health Information You Share With Us

Any details you share with us about your reason for visiting (for example, through the appointment form) are used solely to prepare for your consultation and are not used for marketing, advertising, or shared with any third party except as required by law or to coordinate your care (for example, with Apollo Speciality Hospitals, Vanagaram, where relevant to your treatment).

5. Data Security

We take reasonable measures to protect the personal information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact us using the details below.

7. Children's Privacy

Our Website is not directed at children. If a minor's information is submitted (for example, by a parent booking on their behalf), it is used solely for scheduling that minor's care and only with the parent or guardian's consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at rayswomensclinic@gmail.com or +91-98944 69130.